Identify Business Analysis Performance Improvements

Establishes the performance measures, conducts the performance analysis, reports on the results of the analysis, and identifies any preventive, corrective, or developmental actions. Performance analysis occurs throughout the project, and once potential performance improvements have been identified, they become guidelines for for future tasks.

Guidelines/Tools and Techniques

The guidelines/tools and techniques used to identify business analysis performance improvements.

  • Identify Business Analysis Performance Improvements - Uses Risk Analysis and Management, Process Modeling, Process Analysis, Metrics and KPIs, Item Tracking, Brainstorming, Interviews, Lessons Learned, Observations, Reviews, Root Cause analysis, Workshop and Survey/Questionnaire techniques to create a Business Analysis Performance Assessment.

  • Business Analysis Performance Assessment – Uses Organizational Performance Standards as guidelines.

The relationships between these guidelines, tools, techniques and Requirements, are detailed in the BABOK under the Guidelines and Tools and Techniques sections of the Identify Business Analysis Performance Improvements task.

Workers

The people involved with assessing performance.

The relationships between these roles and the Business Analysis Performance Assessment, are detailed in the BABOK under the Stakeholders section of Identify Business Analysis Performance Improvements task.

Domain Subject Matter Expert - Is informed of the results of the performance assessment.

Project Manager - Is informed of the results of the performance assessment.
Sponsor - Receives reports on the performance of the solution.