Guidelines/Tools and Techniques

The guidelines/tools and techniques used to Preform The Task.

• Measure Solution Performance - Uses Acceptance and Evaluation Criteria, Benchmarking and Market Analysis, Business Cases, Data Mining, Decision Analysis, Focus Groups, Metrics and KPIs, Non-Functional Requirements Analysis, Observations, Prototyping, Surveys and Questionnaires, Use Cases and Scenarios,, and Vendor Assessment techniques to create solution performance measures.

• A Solution Performance Measure– Uses the Change Strategy, Future State Description, Requirements and the Solution Scope as guidelines.

The relationships between these guidelines, tools, techniques and solution performance measures is detailed in the BABOK under the Guidelines and Tools and Techniques sections of the measure solution performance task.

Workers

The people involved with measuring the performance of a solution.

The relationships between these roles and the solution performance measure are detailed in the BABOK under the Stakeholders section of measure solution performance task.

Customer - Is consulted to provide feedback on solution performance.

Domain Subject Matter Expert - Provide measurements of solution performance.
End User - Contributes to the value realized by solution performance.
Project Manager - Manages tasks to perform solution measurement.
Regulator - Dictates or prescribes constraints and guidelines to be incorporated into solution performance measurements.
Sponsor - Is responsible for approving measures and used to determine solution performance.